IT Helpdesk Services

For Faculty

Please send your queries at noc@students.au.edu.pk

For Students

For password change please send email with snapshot of your University ID card at noc@students.au.edu.pk

Queries related to Google Class Room, please send email to classroom@students.au.edu.pk

Helping guidelines and video tutorials

Google Class room

https://drive.google.com/file/d/1ZaMii6yqfhXwfQc4c_vW9azSTKeEAtug/view?usp=sharing

https://support.google.com/edu/classroom/?hl=en#topic=9049977

https://www.youtube.com/watch?v=M6L-nZGIUTE

How to remove folder permission

https://www.au.edu.pk/AU_Documents/Folder permissions.pdf

Guide for 2-step verification

https://www.au.edu.pk/AU_Documents/Guide for 2-step verification.pdf

How to Configure Google Class Room on Mobile

https://www.au.edu.pk/AU_Documents/How to Use Google Classroom on_Mobile.pdf

Zoom

https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

https://zoom.us/docs/en-us/covid19.html#education

Google Meet

https://www.youtube.com/watch?v=MP5W9HpzxOg

https://www.youtube.com/watch?v=WWWmpCMucHg

https://support.google.com/meet/?hl=en#topic=7306097